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WordPress Support Services

365@days WordPress Support

At WebCentauri, our support team is available around the clock to handle any request or problem you encounter.

Simply Troubleshoot and fix errors quickly, manage updates and compatibility issues, Resolve theme and plugin conflicts, Handle performance or security concerns.

With our 24/7 support and guaranteed 1-hour response time, you can focus on running your business while we take care of the technical details.

👉 One team, unlimited support, zero headaches.

🔄 Regular WP Plugin, Theme & Core Updates

Keeping your WordPress site up to date is essential for security, speed, and smooth performance. At WebCentauri, we ensure your plugins, themes, and core files are updated every week — carefully tested to avoid conflicts or downtime.

After each update, you’ll receive a detailed maintenance report so you always know what’s been updated, why it matters, and how it keeps your site running seamlessly.

👉 With proactive updates, your website stays secure, optimized, and future-ready.

⚡ WP Website Speed Optimization

A fast website is essential for keeping visitors engaged and boosting your Google search rankings.

At WebCentauri, we ensure your site loads quickly and smoothly by Compressing and optimizing images, Minifying and streamlining website code, Enhancing caching and performance settings.

👉 With speed optimization, your website works as hard — and as fast — as your business does.

💾 Timely Backup & Restore

At WebCentauri, your website’s safety is our top priority. We perform daily automated backups to ensure your data is always protected.

If anything unexpected happens — whether it’s a crash, error, or security issue — our team can swiftly restore your website to its previous working condition with minimal downtime.

👉 With reliable backup and restore solutions, you’ll never have to worry about losing your site.

🔒 365@days Security & firewall hardening

At WebCentauri, protecting your website and your visitors’ data is our highest priority. We provide around-the-clock security monitoring to safeguard your WordPress site from threats, malware, and vulnerabilities.

Our team proactively strengthens your website’s defenses to prevent hack attempts, block suspicious activity, and stop breaches before they happen.

👉 With continuous monitoring and advanced protection, your WordPress site stays safe and secure — day and night.

📡 Constant WP Monitoring & Logs

Downtime can cost you visitors, customers, and revenue. That’s why at WebCentauri, we provide 365@days uptime monitoring to make sure your website stays online and accessible at all times.

If an outage occurs, our team is immediately alerted and takes swift action to restore your site — minimizing disruption to your business.

👉 With proactive uptime monitoring, your customers can always reach you, day or night.

WordPress Support Services

At WebCentauri, we go beyond standard setups by building custom WordPress solutions tailored to your business goals. From lightweight corporate sites to feature-rich platforms, our team delivers scalable, high-performing WordPress websites.

Modern Frontend & Shopify Development Support

At WebCentauri, we provide advanced technical support for modern frontend frameworks and full development expertise in Shopify’s Liquid templating language — empowering businesses to build scalable, headless commerce experiences and highly customized online stores.

BigCommerce Support & Site Development

At WebCentauri, we provide expert technical support for BigCommerce’s Stencil theme engine, enabling full storefront customization and unique shopping experiences. Our team also specializes in API-driven integrations and headless commerce solutions, giving your business the flexibility to scale and innovate.

WORDPRESS SUPPORT PLAN

$4.99-$9.99 per task or issue

  • Unlimited Small Fixes – Quick changes, edits, and adjustments as needed.
  • 24/7 Emergency Support – Fast response for urgent issues.
  • Site Speed Optimization – Performance tuning for faster load times.
  • Regular Security Scans – Detect and block threats before they cause damage.
  • Malware Cleanup – Immediate removal of malicious code or files.
  • Daily & Weekly Backups – Automatic backups with fast recovery options.
  • Plugin & Theme Updates – Safe updates to keep everything current.
  • WordPress Core Updates – Ensuring your site is always on the latest version.
  • Uptime Monitoring – Alerts if your site ever goes offline.
  • Database Optimization – Cleaning and optimizing for speed and stability.
  • Broken Link Fixes – Checking and resolving dead links that hurt SEO.
  • WooCommerce Support – Assistance with products, checkout, and payments.
  • Membership Site Support – Ongoing fixes and adjustments for members-only sites.
  • Design Tweaks – CSS edits, layout changes, and style improvements.
  • Bug Fixes – Resolving errors across themes, plugins, and hosting.
  • Third-Party Integrations – Setting up and troubleshooting external tools.
  • Custom Feature Additions – Enhancing your site with new functionality.
  • DNS & Email Configuration – Managing MX records, SPF, and DNS settings.
  • Training & Guidance – Helping you or your team understand WordPress better.
  • Monthly Reports – Transparent reports on updates, performance, and security.

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SHOPIFY SUPPORT PLAN

$4.99-$14.99 per issue or task

  • Unlimited Small Fixes – Quick edits, adjustments, and troubleshooting.
  • 24/7 Emergency Support – Immediate help for urgent store issues.
  • Theme Customization – CSS edits, layout changes, and design updates.
  • App Installation & Setup – Adding and configuring Shopify apps.
  • Store Speed Optimization – Improving performance and load time.
  • Product & Collection Management – Adding, updating, or restructuring products.
  • Payment Gateway Setup & Fixes – Configuring and troubleshooting checkout/payment issues.
  • Third-Party Integrations – Connecting CRMs, shipping apps, or marketing tools.
  • Bug Fixes & Troubleshooting – Resolving theme, app, or store errors.
  • Backup & Recovery Solutions – Protecting your store with restore points.
  • SEO Setup & Improvements – On-page SEO, meta tags, and optimization.
  • Marketing Pixel & Tracking Setup – Facebook, Google Analytics, TikTok pixels.
  • Custom Features & Enhancements – Tailored solutions to meet unique store needs.
  • Email & Domain Configuration – DNS, MX records, and email setup.
  • Security Monitoring – Proactive protection against vulnerabilities.
  • Store Migration Support – Moving from another platform to Shopify.
  • UI/UX Enhancements – Improving navigation, checkout flow, and user experience.
  • Regular Store Audits – Performance, SEO, and functionality checks.
  • Training & Documentation – Helping your team manage the store effectively.
  • Monthly Progress Reports – Updates on fixes, performance, and recommendations.

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BIGCOMMERCE SUPPORT PLAN

$4.99-$12.99 per issue or task

  • Unlimited Small Fixes – Quick updates, edits, and adjustments.
  • Theme Customization – Tweaks to layout, styling, and store design.
  • Stencil Theme Support – Setup, configuration, and troubleshooting.
  • App/Plugin Installation – Adding and configuring third-party apps.
  • Store Speed Optimization – Faster load times for better conversions.
  • Payment Gateway Setup & Fixes – Smooth and secure checkout process.
  • Product & Category Management – Adding, editing, and optimizing listings.
  • Bug Fixes – Resolving theme, app, or store errors.
  • Third-Party Integrations – Connecting CRMs, ERPs, and external tools.
  • Security Monitoring – Protecting your store from risks.
  • Backup & Recovery Assistance – Safe data handling and recovery options.
  • Custom Feature Development – Tailored functions to meet your business needs.
  • SEO Optimization – On-page SEO for products, categories, and pages.
  • Checkout Optimization – Reducing cart abandonment with a smoother flow.
  • Email & Domain Configuration – DNS, MX records, and professional email setup.
  • Marketing Integrations – Setup for Google, Meta, and other ad platforms.
  • Multi-Currency & Localization Setup – Expanding your global reach.
  • Inventory & Order Management Assistance – Streamlining your backend operations.
  • Ongoing Performance Monitoring – Uptime and site health checks.
  • Monthly Reports – Complete overview of updates, fixes, and improvements.

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Website Support & Maintenance Services – Guaranteed Satisfaction

No matter the size or type of your website—whether it’s a blog, catalog, eCommerce store, or membership site—we’ve got you covered. Our expert team has resolved over thousands of support tickets with an outstanding 99% customer satisfaction rate and an average response time of less than half an hour.

With our WordPress website maintenance services, you can rest assured that your site will always run smoothly, securely, and efficiently. From routine updates to urgent fixes, we deliver reliable support that keeps your online presence at its best.

WooCommerce for your Ecommerce Site

Whether it’s troubleshooting, securing your store, optimizing performance, or setting up new features—our team ensures your eCommerce website runs without a hitch. We deliver custom solutions designed to speed up your site, enhance user experience, and build customer trust.

From day-to-day support to long-term improvements, we help your online store stay reliable, efficient, and sales-driven—so you can focus on growing your business.

WordPress Multisite Management

From setup and customization to full-scale maintenance, our team delivers comprehensive WordPress Multisite solutions for networks big or small. With a strong focus on security, speed, and scalability, we make it simple to oversee multiple sites through a single, centralized dashboard.

By partnering with us, you can streamline site management, boost overall performance, and ensure a future-proof multisite environment designed to scale with your business growth.

WordPress User Membership Support

Growing and retaining members starts with a frictionless experience—that’s what we deliver. We provide end-to-end membership site support: integration, configuration, management, and ongoing optimization.

We work with MemberPress, WooCommerce Subscriptions, LearnDash, and other leading WordPress membership tools to build a reliable, scalable setup. Expect secure access controls, smooth onboarding, and fast, efficient content delivery—so your community stays engaged and your membership base grows effortlessly.

Custom Social Portal Development (Meta/Facebook-like)

Looking to build a community platform similar to Facebook or Meta? With custom WordPress development, we can create a feature-rich social portal tailored to your needs.

From user profiles, private messaging, activity feeds, and groups to advanced features like membership controls, media sharing, and gamification, our team can design and develop a scalable solution that fits your vision.

Reunion Website Development

Planning a reunion and need a dedicated platform? We build custom reunion websites with WordPress, tailored to bring people together.

Our solutions include event registration, RSVP management, photo & video galleries, member directories, discussion boards, and donation/payment integration. We can also add features like private groups, announcements, and countdown timers to make your reunion engaging and interactive. With our custom WordPress development, your reunion website will be secure, user-friendly, and fully responsive, ensuring a smooth experience for every member, whether they join from desktop or mobile.

WooCommerce Quote-Based Catalog

Looking for a store where prices stay hidden until approval? We create custom WooCommerce quote-based catalogs that display products while keeping prices visible only to approved customers.

Our solution allows visitors to browse your catalog, request a quote, and get personalized pricing, while approved users can log in to see real-time prices and purchase directly.

With tailored functionality—such as quote request forms, role-based access, automated approvals, and custom notifications—we ensure your catalog fits your exact business model.

This approach is perfect for B2B, wholesale, and specialized product sellers who need flexible pricing and customer control.

What We Do for Our Customers

  • Website migration and version upgrades
  • Adding tracking codes, analytics, and pixels
  • Advanced SEO setup and on-page optimization
  • Fixing hosting-related issues and server errors
  • Creating child themes for safe customizations
  • Membership site setup, support, and enhancements
  • Resolving security issues and performing malware cleanups
  • Implementing landing pages and custom layouts
  • Backup and recovery solutions for peace of mind
  • Designing and updating website styles (CSS changes)
  • Bug fixes across themes, plugins, and page builders
  • Custom plugin development tailored to your business needs
  • Uploading content and making design updates
  • DNS setup and MX record configuration
  • WooCommerce fixes, store setup, and enhancements
  • Accessibility enhancements for better user experience
  • Connecting third-party apps, CRMs, and integrations
  • Site speed improvements and database optimization
  • Payment gateway setup and troubleshooting
  • Regular security audits and proactive monitoring
  • Multilingual and translation setup for global reach
  • Custom API integrations with external platforms
  • Performance monitoring with uptime alerts
  • UI/UX improvements for smoother navigation and engagement
  • Adding and configuring plugins for extra functionality
  • Training and documentation to empower your team