Emergency Website Recovery
Get the site back online — then keep it up.
Recovery is more than restoring a backup — it's bringing the site back without losing data, then making sure the same failure doesn't happen tomorrow. We handle the recovery end to end and write up exactly what went wrong.
Common scenarios: failed deploys, corrupted databases, hosting failures, expired domains, broken DNS, and clean-up after malware.
Common problems
- Site down with no clear cause
- Failed deploy with no rollback plan
- Backups exist but no one has tested restore
- Hosting account locked or compromised
What's included
- Triage call within 60 minutes
- Restore from verified backup or live recovery
- Root cause investigation and fix
- DNS, SSL, and account access verified
- Monitoring set up to catch recurrence
- Written recovery report and prevention plan
How we deliver
The same disciplined process across every engagement.
We map your current recovery setup, surface risks, and align on outcomes before any work begins.
A written plan with deliverables, milestones, owners, and a fixed timeline you can hold us to.
Senior engineers do the work in short iterations with daily updates and zero-surprise change control.
QA, performance checks, documentation, and a 30-day post-launch warranty on everything we ship.
What you can expect
Frequently asked
How fast can you start on recovery?
Most engagements kick off within 3–5 business days. Emergencies start in under 60 minutes.
Do you sign NDAs and MSAs?
Yes. We're SOC 2-aligned, NDA-ready on day one, and can work under your MSA or ours.
What does pricing look like?
Fixed-fee for defined scopes, monthly retainers for ongoing work, and emergency rates for critical incidents. No long lock-ins.
Who actually does the work?
Senior US/Canada-aligned engineers with 8+ years of experience. No offshore triage, no junior handoffs.
More within Emergency Website Support
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Senior engineers on first contact, any hour.
ViewWebsite Outage Resolution
Identify, fix, and document any outage.
ViewCritical Website Incident Response
Coordinated response for high-impact incidents.
ViewBroken Website Repair
Fix broken pages, plugins, and deploys fast.
ViewReady to make your website a reliable growth engine?
Book a free 30-minute consultation. We'll audit your site, identify wins, and map out a clear plan.