Service

WordPress Support Services

Emergency support, malware removal, speed work, maintenance, security hardening, WooCommerce support, and migrations — by senior WordPress engineers.

US-focused · serving all 50 states & Canada SOC 2-aligned · NDA & MSA ready Under-60-min emergency response 4.9/5 verified client rating
Overview

WordPress is everywhere, which means generic WordPress support is everywhere — much of it junior, slow, and reactive. We bring senior WordPress engineers who fix root causes the first time and harden the site against repeat incidents.

From emergencies and malware to performance, maintenance, and migrations.

Problems we solve

  • WordPress site down, malware-infected, or slow
  • Updates months behind across core, themes, plugins
  • WooCommerce checkout or performance issues
  • No reliable WordPress team for ongoing work

What we deliver

  • 24/7 emergency support
  • Malware removal and security hardening
  • Speed work for green Core Web Vitals
  • Monthly maintenance and dev hours
  • WooCommerce customization and support
  • Migrations and major upgrades
Process

How we work

A consistent methodology built across 500+ engagements.

01
Discovery & audit

We map your current WordPress work setup, surface risks, and align on outcomes before any work begins.

02
Scoping & plan

A written plan with deliverables, milestones, owners, and a fixed timeline you can hold us to.

03
Execution

Senior engineers do the work in short iterations with daily updates and zero-surprise change control.

04
Validation & handover

QA, performance checks, documentation, and a 30-day post-launch warranty on everything we ship.

Outcomes

What you can expect

Stable, fast, secure WordPress
99.95%+ uptime on managed sites
Zero successful breaches in managed portfolio in 2025
Senior team you keep over time
FAQs

Common questions

How fast can you start on WordPress?

Most engagements kick off within 3–5 business days. Emergencies start in under 60 minutes.

Do you sign NDAs and MSAs?

Yes. We're SOC 2-aligned, NDA-ready on day one, and can work under your MSA or ours.

What does pricing look like?

Fixed-fee for defined scopes, monthly retainers for ongoing work, and emergency rates for critical incidents. No long lock-ins.

Who actually does the work?

Senior US/Canada-aligned engineers with 8+ years of experience. No offshore triage, no junior handoffs.

Ready to make your website a reliable growth engine?

Book a free 30-minute consultation. We'll audit your site, identify wins, and map out a clear plan.