WordPress Emergency Support
24/7 WordPress emergency response.
WordPress emergencies have their own signature — plugin conflicts, white screens, wp-admin lockouts, and malware that hides in mu-plugins. We respond fast with WordPress-specific tooling and end the incident with the site verifiably better than before.
24/7/365 with senior engineers on first contact.
Common problems
- WordPress site down or wp-admin inaccessible
- Plugin update broke a critical page
- Malware or suspicious behavior on the site
- Failed deployment left the site half-broken
What's included
- Under-60-minute first response
- Senior WordPress engineer on call
- Diagnosis with logs and reproduction
- Stabilization and fix
- Root cause and prevention plan
- Written incident report
How we deliver
The same disciplined process across every engagement.
We map your current WordPress emergencies setup, surface risks, and align on outcomes before any work begins.
A written plan with deliverables, milestones, owners, and a fixed timeline you can hold us to.
Senior engineers do the work in short iterations with daily updates and zero-surprise change control.
QA, performance checks, documentation, and a 30-day post-launch warranty on everything we ship.
What you can expect
Frequently asked
How fast can you start on WordPress emergencies?
Most engagements kick off within 3–5 business days. Emergencies start in under 60 minutes.
Do you sign NDAs and MSAs?
Yes. We're SOC 2-aligned, NDA-ready on day one, and can work under your MSA or ours.
What does pricing look like?
Fixed-fee for defined scopes, monthly retainers for ongoing work, and emergency rates for critical incidents. No long lock-ins.
Who actually does the work?
Senior US/Canada-aligned engineers with 8+ years of experience. No offshore triage, no junior handoffs.
More within WordPress Support Services
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