Odoo Support & Maintenance
Ongoing Odoo support without surprise invoices.
Odoo needs consistent care — new workflows, occasional bug fixes, upgrade planning, and integration upkeep. Our retainers give you a senior Odoo team on a monthly cadence with same-day SLA on key tickets.
Includes module updates, security patches, and roadmap planning.
Common problems
- No reliable Odoo team for ongoing work
- Tickets piling up without clear ownership
- Security and module updates running behind
- Upgrade planning indefinitely postponed
What's included
- Monthly retainer with included hours
- Same-day SLA on key issues
- Module updates and security patches
- Customization and workflow changes
- Upgrade planning and execution
- Monthly status report
How we deliver
The same disciplined process across every engagement.
We map your current Odoo support setup, surface risks, and align on outcomes before any work begins.
A written plan with deliverables, milestones, owners, and a fixed timeline you can hold us to.
Senior engineers do the work in short iterations with daily updates and zero-surprise change control.
QA, performance checks, documentation, and a 30-day post-launch warranty on everything we ship.
What you can expect
Frequently asked
How fast can you start on Odoo support?
Most engagements kick off within 3–5 business days. Emergencies start in under 60 minutes.
Do you sign NDAs and MSAs?
Yes. We're SOC 2-aligned, NDA-ready on day one, and can work under your MSA or ours.
What does pricing look like?
Fixed-fee for defined scopes, monthly retainers for ongoing work, and emergency rates for critical incidents. No long lock-ins.
Who actually does the work?
Senior US/Canada-aligned engineers with 8+ years of experience. No offshore triage, no junior handoffs.
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