Website Crash Recovery
Recover from crashes, traffic spikes, and overloads.
Crashes from traffic spikes, memory exhaustion, or runaway processes are usually preventable — but first you have to stabilize. We bring the site back, identify what crashed it, and right-size the infrastructure and code so the next spike is just a busy day.
Includes caching, CDN, database, and code-level review.
Common problems
- Site crashing under campaign or launch traffic
- Database or PHP process running out of memory
- Cache misconfiguration causing origin overload
- Runaway plugin or query bringing down the site
What's included
- Immediate stabilization and traffic protection
- Diagnosis of crash cause with evidence
- Caching, CDN, and database tuning
- Code and query optimization where needed
- Load testing before next high-traffic event
- Written recovery and prevention plan
How we deliver
The same disciplined process across every engagement.
We map your current crash recovery setup, surface risks, and align on outcomes before any work begins.
A written plan with deliverables, milestones, owners, and a fixed timeline you can hold us to.
Senior engineers do the work in short iterations with daily updates and zero-surprise change control.
QA, performance checks, documentation, and a 30-day post-launch warranty on everything we ship.
What you can expect
Frequently asked
How fast can you start on crash recovery?
Most engagements kick off within 3–5 business days. Emergencies start in under 60 minutes.
Do you sign NDAs and MSAs?
Yes. We're SOC 2-aligned, NDA-ready on day one, and can work under your MSA or ours.
What does pricing look like?
Fixed-fee for defined scopes, monthly retainers for ongoing work, and emergency rates for critical incidents. No long lock-ins.
Who actually does the work?
Senior US/Canada-aligned engineers with 8+ years of experience. No offshore triage, no junior handoffs.
More within Emergency Website Support
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ViewEmergency Website Recovery
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ViewWebsite Outage Resolution
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ViewCritical Website Incident Response
Coordinated response for high-impact incidents.
ViewReady to make your website a reliable growth engine?
Book a free 30-minute consultation. We'll audit your site, identify wins, and map out a clear plan.