WordPress CMS Website

Charity Donation & Campaign Website

A WordPress site built around regular giving, Gift Aid and campaign pages the fundraising team runs themselves.

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Brookfield Trust demo on desktop and phone

On location

  • Family Mother — Brookfield Trust
    Family MotherPhoto: Josh Willink (CC0)
  • Blanket Scarf — Brookfield Trust
    Blanket ScarfPhoto: Kelly Sikkema (CC0)
  • Heart Hands — Brookfield Trust
    Heart HandsPhoto: Mayur Gala (CC0)
  • Children Happy — Brookfield Trust
    Children HappyPhoto: Trinity Kubassek (CC0)
  • Caregiver Nurse — Brookfield Trust
    Caregiver NursePhoto: Direct Media (CC0)

About the Project

This charity donation website was built for a regional trust whose supporters were being sent away from the charity’s own site to give. The third-party donation page looked nothing like the trust, so many people abandoned it halfway, and Gift Aid declarations were still being collected on paper and typed in later, with claimable income lost along the way.

We rebuilt the site on WordPress around giving: donations happen on the trust’s own pages, regular giving is the default rather than an afterthought, Gift Aid is captured at the moment of donation, and the fundraising team can launch a new campaign page the same day an appeal is needed.

About the Client

The client is a regional charitable trust running seasonal appeals, such as its winter response for families in hardship, alongside year-round work supported by volunteers. Like many charities of its size, it has a small fundraising team and no in-house developers.

Every new campaign landing page used to mean briefing an agency and waiting two weeks, so the trust could not respond when events made an appeal urgent. Supporter data lived in a CRM, but donations and declarations had to be re-keyed into it by hand.

Project Goals

  • Bring donations onto the charity’s own website, in its own brand, to stop supporters abandoning the process.
  • Make monthly giving the natural choice, with suggested amounts tied to real outcomes.
  • Capture Gift Aid declarations digitally with the wording the regulator requires.
  • Let the fundraising team build and launch campaign pages themselves, the same day.
  • Send donations and declarations into the CRM automatically, without manual entry.

Project Overview

The Challenge and Our Solution

The Challenge

Donations went through a third-party page that looked nothing like the charity, so supporters abandoned it. Gift Aid declarations were collected on paper and keyed in later, losing claimable income. Every campaign landing page needed an agency and two weeks, which meant the trust could not respond to events as they happened.

Our Solution

We brought donations on-site with a form built for the charity’s own brand: single or monthly giving, suggested amounts tied to real outcomes, Gift Aid captured with the declaration wording the regulator requires, and the option to cover transaction fees. Campaign pages are assembled by the fundraising team from blocks — appeal, progress, story, donate — so a new campaign goes live the same day. Donations and declarations sync to the CRM automatically.

Giving That Stays on the Charity’s Own Site

The donation form is part of the trust’s website, in its colours, typography and tone, so supporters never feel they have been handed to someone else. Single and monthly giving sit side by side, card payments run through Stripe and Direct Debits through GoCardless, and supporters can choose to cover the transaction fee so more of their gift reaches the cause.

Suggested amounts are tied to concrete outcomes, such as what a particular sum provides during the winter appeal. People give more confidently when they can see what their money does, and donation completion improved once giving stayed on the charity’s own site.

  • Single and monthly donations in one form
  • Card and Direct Debit payments
  • Suggested amounts linked to real outcomes

Regular Giving Designed In, Not Bolted On

Regular giving lets a charity plan beyond the next month, so the form makes monthly donations easy to choose and easy to manage. Supporters see what a monthly gift achieves over a year, and the confirmation journey explains how to change or cancel, which builds the trust that keeps regular donors giving.

Because regular gifts are recorded with their schedule and source campaign, the fundraising team can see which appeals bring in long-term supporters rather than one-off spikes.

Gift Aid Captured at the Moment of Giving

Gift Aid online donations are only as good as the declaration behind them. The form presents the declaration with the required wording at the point of donation and records the supporter’s confirmation, the date and the details needed for a claim. Paper forms, and the transcription errors that came with them, are gone.

Every declaration flows into the CRM alongside the donation it belongs to, so claims can be prepared from clean, complete records.

Campaign Pages Built in an Afternoon

Charity campaign pages are assembled from custom Gutenberg blocks: an appeal header, a live progress total, a story, impact figures and a donate block that is already connected to the giving form. The fundraising team picks the blocks, adds words and photos, and publishes, so a new campaign goes live the same day rather than in two weeks.

Impact figures and stories are structured content, entered once and reused across campaigns, reports and the homepage. When a total changes, every page that shows it updates.

Our Process

How We Delivered It

  1. Following the Supporter’s Journey

    We tested the old donation route as a supporter would and identified where people dropped out and where Gift Aid was lost.

  2. Designing the Giving Form

    Amounts, outcomes, monthly options, fee cover and the Gift Aid declaration were designed together as one short, reassuring form.

  3. Connecting Payments and the CRM

    Stripe and GoCardless were connected for payments, and donations and declarations were mapped into the existing CRM.

  4. Building the Campaign Blocks

    Custom Gutenberg blocks and ACF fields were built for appeals, progress totals, stories and impact figures.

  5. Training the Fundraising Team

    The team built their first live campaign page with us, then took over launching new appeals themselves.

Key Features

What We Delivered

  • Regular giving

    Monthly and one-off donations with suggested amounts tied to concrete outcomes.

  • Gift Aid capture

    Compliant declaration wording collected at the point of donation and synced to the CRM.

  • Self-service campaigns

    Block-built appeal pages with live progress totals, launched by the fundraising team.

  • Impact reporting

    Structured impact figures and stories reused across campaigns, reports and the homepage.

Outcome

Results and Impact

  • Donation completion improved once giving stayed on the charity’s own site.
  • Gift Aid captured digitally at the point of donation instead of on paper.
  • Campaign pages built in-house in an afternoon rather than outsourced.
  • Donations and supporter records flow into the CRM without manual entry.

Client Feedback

What the Client Says

★★★★

Bringing donations back onto our own site lifted completion straight away, and Gift Aid is now captured digitally at the point of giving rather than on paper we had to chase. Our fundraisers build campaign pages themselves in an afternoon.

Marketing DirectorRegional charitable trust

Services

Services Behind This Project

The WordPress, PHP & Laravel, WooCommerce expertise we used to build this wordpress cms website — and can bring to yours.

  • WordPress Development

    Custom WordPress themes, plugins and WooCommerce builds that are fast, secure and genuinely easy for your team to manage.

  • PHP & Laravel Development

    Laravel web applications, custom PHP development, admin panels, APIs and legacy PHP upgrades — secure, well-structured and easy to maintain.

  • WooCommerce Development

    WooCommerce store development, custom plugins, checkout optimisation, product configurators, payment and shipping integrations, and speed tuning.

FAQ

Frequently Asked Questions

Why should donations happen on our own website rather than a third-party platform?

Supporters trust what they recognise. When the donate button sends people to a page that looks unrelated to your charity, some leave. Keeping giving on your own site, in your own brand, keeps the experience continuous, lets you present monthly giving and Gift Aid properly and gives you full control of supporter data and reporting.

Can Gift Aid declarations be collected online?

Yes. A compliant online declaration needs the correct wording, the supporter’s confirmation and the details required for a claim, recorded alongside the donation. Capturing it at the point of giving removes paper forms and transcription errors, and syncing it to your CRM keeps claims straightforward.

Which payment providers work for charity donations?

This site uses Stripe for card payments and GoCardless for Direct Debit, a common combination for regular giving. The right choice depends on your bank, your fee arrangements and whether you need options such as wallet payments. The donation form can be connected to whichever providers suit your organisation.

Can our fundraising team build campaign pages without a developer?

Yes. Campaign pages are assembled from pre-built blocks such as appeal headers, progress totals, stories and donate forms, so the team chooses blocks, adds content and publishes. The design stays consistent because the blocks carry the charity’s styling, and a new appeal can go live in an afternoon.

How do donations get into our CRM?

Each donation, its payment details reference, any regular giving schedule and the Gift Aid declaration are sent to the CRM automatically when the gift is made. That removes manual entry, keeps supporter records complete and means the team can thank donors and report on campaigns from one up-to-date source.

What does a charity donation website cost to build?

Cost depends on the number of payment providers, the CRM integration, how many campaign block types are needed and how much existing content moves across. A focused first release covering giving, Gift Aid and a campaign template keeps the initial project manageable, with more blocks and reporting added as the team’s needs grow.

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