WordPress CMS Website

Restaurant Group Multisite

A WordPress multisite giving seven restaurants their own identity, with shared menus, bookings and gift cards.

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Laurel Group demo on desktop and phone

On location

  • Restaurant Dining — Laurel Group
    Restaurant DiningPhoto: Leeroy (CC0)
  • People Woman — Laurel Group
    People WomanPhoto: Chevanon (CC0)
  • People Man — Laurel Group
    People ManPhoto: Brodie Vissers (CC0)
  • Inside Restaurant — Laurel Group
    Inside RestaurantPhoto: Andri (CC0)
  • Dining Area — Laurel Group
    Dining AreaPhoto: Matt Jones (CC0)

About the Project

This case study covers a WordPress multisite for a restaurant group with seven venues. Each restaurant had a strong identity of its own, but the websites behind them had grown up separately: different builders, out-of-date PDF menus, layouts that broke on phones, and three booking providers. The group needed every venue to keep its personality while being managed, updated and marketed as one business.

We built a single WordPress installation that runs seven distinct restaurant websites. Each site has its own domain, photography and tone of voice, yet all share one theme, one component library, one menu system, one booking widget and one gift card product. It is restaurant website design approached as a platform, not seven separate projects.

About the Client

The client is a hospitality group operating seven restaurants, each with its own chef-led concept and loyal local following. Diners find them through search, social media and word of mouth, and most check the menu and book a table on their phone, often on the day they plan to eat.

Behind the scenes a small central team handles marketing and operations for all venues. Before the project, a group-wide campaign meant seven separate conversations and seven different ways of updating a website.

Project Goals

  • Give every restaurant its own identity, domain and photography on a shared codebase.
  • Replace PDF menus with structured, instantly updatable menus that include allergens and prices.
  • Consolidate bookings onto one provider with a consistent widget on every site.
  • Launch group-wide campaigns across all seven sites from one place.
  • Sell gift cards centrally that diners can redeem at any venue.

Project Overview

The Challenge and Our Solution

The Challenge

Each restaurant had grown its own website, some built by the head chef’s nephew. Menus were PDFs that went out of date within a week, none of the sites were mobile-friendly, and the group could not push a brand campaign across all seven without seven separate conversations. Booking went through three different providers.

Our Solution

We built a WordPress multisite: one installation, seven sites, each with its own domain, photography and tone, sharing a central theme and component library. Menus are structured content with dishes, allergens and prices — so a change publishes instantly and feeds the printed menu export as well as the website. Bookings consolidated onto one provider with a shared widget, and gift cards became a group-wide product redeemable at any venue.

Why a WordPress Multisite Suited a Restaurant Group

A multisite network lets one WordPress installation power many websites. For a group like this it means one set of plugins to update, one security process and one hosting environment, while each restaurant still behaves like an independent site with its own address in search results.

We designed the shared theme as a set of flexible Gutenberg blocks and ACF-powered components: heroes, menu sections, opening hours, location maps, events and private dining. Each venue combines them with its own colours, typography and photography, so the sites look clearly different but are built from the same tested parts. When we improve a component, every restaurant benefits at once.

  • One installation, seven domains and identities
  • Shared Gutenberg block library with per-venue styling
  • Central updates, security and hosting for the whole group

Online Menu Management With Allergens Built In

Menus were the biggest pain point. Instead of uploading PDFs, kitchen and front-of-house teams now edit menus as structured content: sections, dishes, descriptions, prices and allergens. A change publishes immediately on the website and feeds a print-ready menu export, so the printed and online menus always match.

Because allergens are recorded as data rather than typed into a document, the information is consistent across every venue and easy to keep current, which is an important compliance requirement for any restaurant business. Menus are also proper text on the page, which helps search engines and diners using screen readers alike.

One Booking System and Group Gift Cards

Bookings previously ran through three different providers, which made reporting difficult and confused regular guests who visited more than one venue. We consolidated them onto a single booking provider through its API and built a shared booking widget that respects each restaurant’s availability rules, covers and opening hours.

Gift cards became a group product: bought once from any site, redeemable at any of the seven restaurants and reconciled through the till system. It turns a single venue’s fan into a guest of the whole group.

Fast, Mobile-First Restaurant Websites

Most diners view a restaurant website on a phone, minutes before deciding where to eat. Each site loads its menu, opening hours, location and booking button first, with large tap targets and optimised photography. Redis object caching keeps pages quick even during busy Friday evenings, and the central team can schedule campaign banners across the network in advance.

Our Process

How We Delivered It

  1. Venue Audit

    We reviewed all seven existing sites, menus and booking setups, and interviewed the central team and venue managers about how they update content.

  2. Brand System and Components

    A shared design system with per-venue themes, so each restaurant keeps its own look while using the same blocks and layouts.

  3. Multisite Build

    WordPress multisite, custom theme, ACF menu structures, booking API integration and the group gift card product, developed and tested on staging.

  4. Content Migration and Training

    Menus re-entered as structured content, photography optimised, and staff trained to update dishes, prices and allergens themselves.

  5. Staged Launch

    Venues moved to the new platform one by one, with redirects from old addresses so existing search rankings and bookmarks kept working.

Key Features

What We Delivered

  • Seven sites, one install

    Each restaurant keeps its own domain and identity on a shared, maintainable codebase.

  • Structured menus

    Dishes, sections, allergens and pricing as content — instant updates and a print export.

  • Unified bookings

    One booking provider with a shared widget and per-venue availability rules.

  • Group gift cards

    Purchased centrally, redeemable at any venue, reconciled through the till system.

Outcome

Results and Impact

  • Menu updates publish in minutes and no longer require a PDF or a developer.
  • Allergen information consistent and current across every venue — a compliance requirement.
  • Group campaigns launch across all seven sites from one place.
  • Gift cards sold centrally and redeemable at any restaurant.

Client Feedback

What the Client Says

★★★★★

Menu changes publish in minutes. Allergens are finally consistent.

Group Operations ManagerSeven-restaurant hospitality group

Services

Services Behind This Project

The WordPress, PHP & Laravel, WooCommerce expertise we used to build this wordpress cms website — and can bring to yours.

  • WordPress Development

    Custom WordPress themes, plugins and WooCommerce builds that are fast, secure and genuinely easy for your team to manage.

  • PHP & Laravel Development

    Laravel web applications, custom PHP development, admin panels, APIs and legacy PHP upgrades — secure, well-structured and easy to maintain.

  • WooCommerce Development

    WooCommerce store development, custom plugins, checkout optimisation, product configurators, payment and shipping integrations, and speed tuning.

  • Custom Web Development

    Bespoke websites and web applications engineered around your workflows — fast, secure, and built to scale with your business.

FAQ

Frequently Asked Questions

What is a WordPress multisite and when does it make sense?

A multisite runs several websites from one WordPress installation. It makes sense when a business has multiple brands, locations or venues that need their own sites but share features, content types and an editing team. Updates, plugins and security are managed once, which reduces maintenance compared with separate installations.

Can each restaurant keep its own domain and branding?

Yes. Every site in this network has its own domain, colours, typography, photography and tone of voice. The shared component library sits underneath, so the restaurants look and feel distinct to diners while the group benefits from one codebase that is easier to maintain and improve.

How do structured menus help with allergen compliance?

When allergens are stored against each dish as data, they display consistently wherever that dish appears, online and in the printed export. Updating a recipe updates the allergen information everywhere at once, reducing the risk of an outdated PDF or a missed change on one venue’s website.

Can you integrate our existing booking or till system?

Usually, yes. We integrate booking providers and point-of-sale systems through their APIs where they offer them. During discovery we check what your current providers support, and recommend consolidating if several systems are making reporting and guest management harder than it needs to be.

What affects the timeline for a multi-venue restaurant website?

The number of venues, how different their designs need to be, the volume of menu content to migrate, and the integrations involved all affect timing. Launching venues in stages, as in this project, lets the first sites go live sooner while the rest follow on a planned schedule.

Who maintains the multisite after launch?

Your team manages day-to-day content such as menus, events and opening hours. We can provide ongoing maintenance covering WordPress and plugin updates, security monitoring, backups, performance tuning and new components, so the platform stays secure and keeps improving as the group grows.

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